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Shipping Policy

Shipping & Delivery

All orders are processed upon receipt. If items are in stock, they will likely be processed within 24 hours. Out of stock items may take up to a week to process. If item is on backorder, we will notify you. Processing and shipping time estimates do not account for holidays or non - business days. Shipping costs may increase depending on weight, volume, postal code, and shipping method. Shipping method may be selected at checkout. Please allow for additional times if you live in a remote area.

Standard Shipping

Standard Shipping is free on most of our items. These items are noted with "free shipping" tags and/or icons. For items not eligible for free shipping, shipping rates will be based on package weight and distance. All orders received after 2: 00 PM PST will be processed the next business day.

PO Boxes

We do not ship to PO Boxes. We only ship to physical addresses.

Free Shipping

Many items on Way Out Pets are eligible for free shipping. Please note "free shipping" icons and tags.

International Shipping

Sorry, at this time, we only ship the 50 states within the U.S. and APO addresses.

Order Tracking

You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow 24 hours for the tracking number to become active. If you receive your confirmation email after 2 PM PST on a Friday, please allow until the following Monday for tracking to become available.